Oasis have addressed the backlash over Ticketmaster’s use of dynamic pricing for their reunion tour tickets.
Last Saturday (31 August) saw tickets for the highly anticipated reunion go on general sale, however thousands of fans were left heartbroken after lengthy queues and ‘crashing’ websites meant they missed out.
One thing in particular which caught the ire of fans was the use of surge pricing on Ticketmaster, which saw the cost of tickets rise raise from the £150 mark to around £355 later on in the day.
The band have now responded to the dynamic pricing debacle ( Dave Hogan/Getty Images)
Ticketmaster has since defended the use of dynamic pricing, releasing a statement which said ‘promoters and artists set ticket prices’ and that they are either ‘fixed or market-based’.
Meanwhile, tickets have since appeared on secondary resale sites for thousands of pounds, despite the band warning that tickets purchased outside of Twickets or Ticketmaster fan-to-fan would be cancelled.
Oasis have now shared their response to the dynamic pricing debacle, releasing a statement which says at no time did they have ‘any awareness that dynamic pricing was going to be used’ prior to tickets going on sale.
“It needs to be made clear that Oasis leave decisions on ticketing and pricing entirely to their promoters and management, and at no time had any awareness that dynamic pricing was going to be used,” the statement read.
“While prior meetings between promoters, Ticketmaster and the band’s management resulted in a positive ticket sale strategy, which would be a fair experience for fans, including dynamic ticketing to help keep general ticket prices down as well as reduce touting, the execution of the plan failed to meet expectations.”
Meanwhile new dates have been added in London (Vuk Valcic/SOPA Images/LightRocket via Getty Images)
The statement added: “All parties involved did their utmost to deliver the best possible fan experience, but due to the unprecedented demand this became impossible to achieve”
The update comes after the band decided to add two more dates at London’s Wembley stadium to their tour, with fans able to get tickets through an ‘invitation-only ballot’ system.
Sharing the news in a statement on social media, the band wrote: “UK. Two extra Wembley Stadium shows have been added due to phenomenal demand.
“Tickets will be sold by a staggered, invitation-only ballot process. Applications to join the ballot will be opened first to the many UK fans who were unsuccessful in the initial on sale with Ticketmaster. More details to follow.”
The newly announced concerts will take place on 27 and 28 September 2025. Further details about how the ballot will work are yet to be announced, but the news will certainly delight fans who missed out first time round.